At ExcelCount.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Payment information (if applicable for services)

b. Non-Personal Information

• Browser type and version

• Operating system

• IP address

• Pages visited on our website

c. Service-Related Information

• Your learning goals and preferences

• Feedback and queries related to our services

• Information related to completed assignments or progress report

2. How We Use Your Information

We use the information collected to:

• Provide and personalize our tutoring services.

• Communicate with you about lessons, schedules, and updates.

• Process payments and manage subscriptions.

• Improve our website and services through feedback.

• Send newsletters, special offers, or educational content (you can opt out anytime).

• Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data:

• With trusted service providers who assist in operating our website or delivering services (e.g., payment processors).

• If required by law, to comply with legal processes or protect our rights.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. This includes:

• Secure server storage for personal information.

• Encrypted payment processing.

• Regular monitoring of our systems for vulnerabilities.

While we strive to protect your information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies help us understand how you interact with our site and allow us to improve its functionality.

You can disable cookies through your browser settings, but this may limit certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your data.

• Opt-out of receiving promotional emails.

• Withdraw consent for data collection (where applicable).

To exercise these rights, contact us from the Contact page on the site.

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children. If we become aware of such data being collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us from the Contact page on the site.